Privacy Policy
Last updated: February 15, 2026
1. Introduction
Welcome to HealthMate ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal and health-related information. This Privacy Policy explains how we collect, use, store, and share your data when you use the HealthMate application ("App").
By using HealthMate, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the App.
2. Information We Collect
2.1 Account Information
- Name and email address (provided through authentication)
- Profile picture (if uploaded)
2.2 Health Profile Data
- Age, gender, height, and weight
- Blood type and existing medical conditions
- Diet preferences and allergies
- Lifestyle factors: smoking status, alcohol consumption, stress level, sleep quality
- Fitness goals, activity level, and screen time habits
- Current symptoms and medications
- Location (city and country) for air quality and regional health guidance
2.3 Daily Tracking Data
- Water intake, step count, sleep duration
- Mood and daily weight measurements
- Meal logs including food items, calories, and nutritional data
- Meal images (when using the AI meal analysis feature)
2.4 Health Reports
- Uploaded health reports (PDF, images) for AI-powered analysis
- AI-generated analysis results and health recommendations
2.5 Conversation Data
- Messages sent to the AI health assistant
- AI-generated responses and health guidance
2.6 Device Information
- Device motion data (for step counting via accelerometer, when permitted)
- Browser type and device type for optimizing the experience
3. How We Use Your Information
- To provide personalized health suggestions, tips, and insights
- To analyze uploaded health reports and generate actionable recommendations
- To track your daily health metrics and show progress over time
- To power AI-driven meal analysis and nutritional guidance
- To deliver air quality information relevant to your location
- To generate follow-up check-ins based on your health data
- To improve the App experience and develop new features
4. AI and Third-Party Data Processing
HealthMate uses OpenAI's API to power certain features including health report analysis, meal image recognition, personalized tips, and the AI chat assistant. When you use these features:
- Relevant health data is sent to OpenAI for processing
- OpenAI processes this data according to their own privacy policy and data usage terms
- We do not use your data to train AI models
- AI-generated responses are for informational purposes only and do not constitute medical advice
5. Data Storage and Security
Your data is stored securely in encrypted databases. We implement industry-standard security measures including:
- Encrypted data transmission (HTTPS/TLS)
- Secure session management with encrypted cookies
- Access controls to limit data exposure
- Regular security reviews and updates
While we strive to protect your data, no method of electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Sharing
We do not sell your personal or health data. We may share data only in these circumstances:
- With AI service providers (OpenAI) solely to deliver App features
- When required by law, regulation, or legal process
- To protect the rights, safety, or property of HealthMate or its users
- With your explicit consent
7. Your Rights and Choices
You have the right to:
- Access your personal data stored in the App
- Update or correct your health profile information at any time
- Delete your health reports, meal logs, and conversation history
- Request deletion of your account and all associated data
- Opt out of optional features like meal image analysis and AI chat
To exercise these rights, contact us at privacy@myhealthmate.ai.
8. Data Retention
We retain your data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law. Anonymized, aggregated data may be retained for analytics and product improvement.
9. Children's Privacy
HealthMate is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will take steps to remove it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy within the App with a new "Last Updated" date. Continued use of the App after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your data, contact us at:
- Email: privacy@myhealthmate.ai
- Website: myhealthmate.ai